Greenville & Surrounding Areas

Cancellation Policy 

At LaterzaMD Aesthetic Medicine Clinic, we strive to provide exceptional care and personalized attention to each of our patients. We value both our time and yours. To ensure that all patients have access to our services in a timely manner, we have established the following cancellation policy:

Appointment Cancellations and Rescheduling

      1. Notice Requirement:
            • If you need to cancel or reschedule your appointment, please provide us with at least 24 hours’ notice or be subject to a $50 fee.

            • Cancellations or rescheduling requests made less than 24 hours before your appointment will be subject to a cancellation fee.

        1. Cancellation Fees:
              • Appointments canceled or rescheduled with less than 24 hours’ notice will incur a fee of $50.

              • No-shows (failure to attend an appointment without any notice) will be charged $50.

          1. Late Arrivals:
                • If you arrive more than 15 minutes late for your appointment, we may need to reschedule your service. A late arrival fee of 25% of the scheduled service cost may be applied.

          Exceptions and Special Circumstances

          We understand that emergencies and unforeseen events happen. Please contact our office as soon as possible if you experience an emergency or a situation that prevents you from keeping your appointment. We will assess these situations on a case-by-case basis and may waive the cancellation fee at our discretion.

          Booking Deposits

          For certain procedures, a booking deposit may be required to secure your appointment. This deposit will be applied towards the cost of your service. Deposits are non-refundable if the appointment is canceled with less than 24 hours’ notice or in the case of a no-show.

          How to Cancel or Reschedule

          To cancel or reschedule your appointment, please call or text our office by phone at 864-696-2234. Our team is available during regular business hours to assist you.

          Policy Acknowledgment

          By booking an appointment at LaterzaMD Aesthetic Medicine Clinic, you acknowledge that you have read and understand our cancellation policy. We appreciate your cooperation and understanding in helping us maintain a high standard of care for all our patients.